Jiangxi Air
Departing soon with Transair? Fly smart with Gotogate that brings all you need to know in one place to help you quickly check what matters most before departure.
Whether you need your booking reference, want to check your flight baggage rules or understand when to contact the airline, here’s where to find the information you need.
Your Transair booking reference can usually be found in your Gotogate confirmation email. You may need it to check your flight status or complete online check-in with the airline.
You can also access it anytime in My Bookings by logging in with your order details and email address, then opening the “Manage your trip” section.
If you can’t find it, our Support team can help.
For questions about check-in, boarding, flight times or airline services, it’s best to contact Transair directly. You’ll find their official contact options in this page.
If your question is related to your booking with Gotogate, such as payment, changes or confirmation details, you can reach our Support team anytime via My Bookings.
Check baggage rules before you travel
Each airline has its own baggage policy, including size limits, weight allowances and additional fees.
Before heading to the airport, check Transair baggage rules to make sure your luggage matches their requirements and to avoid extra charges.
A quick pre-departure check can save time at the airport:
Smart travel reminder: flight details can change, so always double-check the latest information before departure. For the most accurate updates, refer to Transair official channels and your My Bookings area with Gotogate.